Privacy Policy

Samyang Foods Co., Ltd. takes the protection of personal information seriously and operates in compliance with applicable laws, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection. This privacy policy explains how the company collects, uses, manages, and safeguards personal information provided by users, as well as the measures in place to ensure its security. Any changes to this policy will be communicated through the website’s notice section.

Personal information is collected for specific purposes and is not used for unrelated activities. Users are informed about the collection and usage of their information and must consent to these practices during account registration. The main types of information collected include email addresses and passwords, which are used for account management, registration, and communication purposes. Information is retained for the duration of service use, and once the purpose for collection is achieved, the data is destroyed unless retention is required by law. Legal requirements may necessitate retaining certain records, including transaction history, consumer complaints, advertising records, or electronic financial transactions, for defined periods to comply with regulations.

To manage personal information efficiently, the company may outsource specific tasks, such as website usage analysis, to trusted service providers. The company supervises these providers to ensure they comply with privacy regulations and secure user data appropriately. Some of these tasks involve transferring information overseas to service providers that have been evaluated for compliance with data protection standards. Transferred data may include account credentials, device information, or usage behavior, and it is handled in accordance with strict security and usage policies.

Samyang Foods does not share personal information with third parties except when consent is given, or when required by law or investigative authorities. Personal information is destroyed promptly after fulfilling the intended purpose, with specific procedures in place for account information, IP addresses, cookies, and other usage data. The company takes particular care with children’s personal information, prohibiting registration for individuals under thirteen without parental consent, and implements safeguards to prevent unauthorized access by minors.

Users have the right to request access to their information, corrections to inaccuracies, or deletion of data, and the company ensures that these requests are handled promptly and effectively. Technical and administrative measures are employed to secure information, including data encryption, system backups, intrusion prevention systems, restricted access, and ongoing staff training. Cookies are used to enhance user experience, and users can manage cookie preferences through browser settings.

A designated personal information protection officer oversees compliance and addresses inquiries or complaints related to data handling. Users who believe their rights have been infringed can seek resolution through relevant authorities, including mediation committees and government agencies. Any modifications to the privacy practices will be communicated at least seven days before they take effect. This privacy policy applies exclusively to Samyang Foods and does not extend to linked external websites. The policy is effective as of March 31, 2025.